Ensure that the chute is not clogged with grass. Is the grass box full? Adjust the height of cut to a lower setting.

The roller fitted to the rear of a machine gives a striped effect on your lawn and to allow easy cutting over the edges of your lawn.

This depends on which machine you are using, so please consult your instructions. The two main ways of doing this is either by adding or removing spacers or lowering or heightening the wheels.

When the machine is switched off and the blade is turned manually by hand, you will feel some resistance. The blade will not turn freely as there is a brake fitted to the motor. The brake is released on starting the machine.

On some of our products the handles can be moved to a certain extent, but this is governed by legislation, as we have to have a given distance between the operator and the cutter blade on the machine.

Your lawnmower is designed to vacuum clippings from the lawn through the aperture in the base of the grass box. A percentage of the finer clippings are recycled and fed back into the lawn.

Blades can be sharpened by your local service agent. Alternatively new blades can be purchased via the webshop and local retailers.

Not all products have the same cutting height. The model of the machine determines the height of cut.

There could be a fault with the cable or switchbox. Make sure the correct type of extension cable used (some extension cable reels have built in overload cut-outs and are rated to low for most lawn mowers.

The blade may be out of balance, or the blade bolt could be damaged, if so then it needs to be replaced. Check to see if the impeller (fan) is worn or damaged and if the lugs on the spacers have sheared, if so then these too need replacing. Ensure the grass box is emptied regularly and the machine is cleaned thoroughly.